Quiet Down There is committed to protecting personal information and being transparent about what information we hold. This statement explains how we collect and use the personal information you provide to us whether online or via phone, mobile, e-mail, letter or other correspondence.

Using personal information allows us to develop a better understanding of our participants and supporters which helps us provide you with relevant information about the work that we do.

By using our website, taking part in our workshops/ events, or providing us with any personal information we will assume you are agreeing to your information being used and disclosed in the ways described in this statement.

We use your information in accordance with all applicable laws concerning the protection of personal information.

The purpose of this statement is to give you a clear explanation about how we collect and use the information we gather from you directly and from third parties.

Quiet Down There collects various types of information and in a number of ways:

Information you give us

For example when you attend our workshops or sign up to our newsletter via the website, we will store personal information you give us, such as your name, email address, postal address and telephone number.

Information about your interaction with us

When we send you a mailing we store a record of this, and in the case of emails we keep a record of which ones you have opened and which links you have clicked on. If you make a complaint we keep a record of your complaint and how it has been dealt with.

Sensitive personal data

Data Protection law recognises that certain categories of personal information are more sensitive such as health information, race, religious beliefs and political opinions. We do not usually collect this type of information about you unless there is a clear reason for doing so. As an example, we collect health information from the children who attend our workshops, for safeguarding purposes.

Our core principles regarding user privacy and data protection

User privacy and data protection are inviolable human rights.

We have a duty of care to people contained within our data.

Data is a liability: it should only be collected and processed when absolutely necessary.

We will never sell, rent or otherwise distribute or make public any personal information given to us.

Consent may be withdrawn at any time by emailing [email protected]